Privacy policy and Cookie policy

1. General Information

This Privacy Policy explains what information we collect through the contact forms on the website https://selesthetic.com.ua/ (the “Website”), the purposes for which we use it, and how we protect it. By using the Website, you agree to the terms of this Policy.

We operate exclusively in the B2B sector and do not sell products directly to individual consumers.

2. What information we collect

Through the contact forms on the Website, we may collect the following information:

  • First and last name;
  • Phone number;
  • Email address;
  • City (to optimize product delivery logistics and inform you about training events in your region);
  • A copy of your professional qualification diploma (required to verify your qualifications and ensure that professional injectable products are supplied exclusively to qualified specialists);
  • The content of your inquiry or comment.

We may also automatically collect certain technical information, including:

  • IP address;
  • Browser type;
  • Date and time of your visit;
  • Cookies (see the Cookies section below).

We do not collect or process payment information, bank card details, or any confidential information other than that described above.

3. How we use your information

Your information is used exclusively for the following purposes:

  1. Processing your inquiry
    – contacting you by phone or email;
    – responding to questions about our products or partnership opportunities;
    – arranging product delivery;
    – inviting you to professional training events.
  2. Controlling access to professional products
    – verifying clients’ professional qualifications (diploma verification) to ensure the safe use of our products.
  3. Improving the Website operation
    – analyzing technical statistics;
    – maintaining the stability and security of the Website.

We do not disclose your information to third parties except where necessary for the operation of our services (for example, hosting providers or email service providers), and only under appropriate confidentiality obligations.

4. Legal basis for data processing

We process personal data on the basis of:

  • your consent provided when submitting a contact form;
  • our legitimate interest in communicating with potential B2B partners and maintaining the operation of the Website.

5. Data retention

Your information is retained only for as long as necessary to:

  • process your inquiry;
  • establish and maintain further B2B communication.

After that, the information may be deleted or anonymized.

6. Your Rights

In accordance with the Law of Ukraine “On Personal Data Protection” and the General Data Protection Regulation (GDPR), you have the right to:

  • obtain information about the personal data we process;
  • request correction, updating, or deletion of your personal data;
  • withdraw your consent to data processing;
  • request that we stop processing your personal data.

To exercise these rights, please contact us at: info@selesthetic.com.ua

7. Cookies

7.1. What Are Cookies?

Cookies are small files stored in your browser that help the Website function properly.

7.2. What Cookies we use

1. Essential Cookies

These cookies are required for:

  • proper display of Website pages;
  • maintaining Website security;
  • operation of the contact forms.

These cookies do not collect personal information and cannot be disabled within the Website.

2. Analytics Cookies (where applicable)

If the Website uses Google Analytics or similar services, cookies may collect anonymous statistical information, including:

  • pages visited;
  • time spent on the Website;
  • device type.

This information does not identify individual users and is used solely to improve the Website.

7.3. Managing Cookies

You may:

  • block or delete cookies through your browser settings;
  • restrict their use by third-party services.

Please note that disabling essential cookies may affect the proper functioning of the Website.

8. Data security

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, or misuse, including:

  • the use of secure HTTPS encryption;
  • regular software updates;
  • restricted access to personal data.

9. Changes to this Policy

We may update this Policy from time to time. The current version will always be available on the Website.

10. Contact information

If you have any questions regarding privacy or the processing of your personal data, please contact us: